At jilivo Casino, we believe that gaming should always be a source of entertainment — never stress, never hardship. We are committed to providing every Filipino player with the tools, information, and support needed to keep their gaming experience positive, healthy, and within their means.
In accordance with Philippine gaming regulations, jilivo Casino is strictly for players aged 21 years and above. We verify the age of every player during the registration and KYC process. Any account found to belong to a person under 21 will be immediately suspended and all funds returned. If you are a parent or guardian, please use parental control tools to prevent underage access to online gaming platforms.
jilivo provides a full suite of responsible gaming features so you stay in control of your play at all times. These tools are available to every registered player — free of charge, no questions asked.
Set daily, weekly, or monthly deposit limits on your jilivo account to keep your spending within a budget you are comfortable with. Limits take effect immediately and can only be lowered instantly — increases require a 24-hour cooling-off period to protect you from impulsive decisions.
Decide in advance how long you want to play in a single session. jilivo will notify you when your set time is up and can automatically log you out. This helps prevent the "just one more game" spiral that can turn a fun session into an extended one you didn't plan for.
Need a short break? Activate a cool-off period of 24 hours, 7 days, or 30 days. During this time your jilivo account will be temporarily suspended — you won't be able to log in, deposit, or place bets. Your account and balance are preserved and you can return after the period ends.
If you feel you need a longer break from gaming, jilivo's self-exclusion tool allows you to close your account for a minimum of 6 months or permanently. During self-exclusion, jilivo will also suppress all marketing communications to your registered contact details. Contact our support team to activate self-exclusion at any time.
Set a maximum amount you are willing to lose over a defined period. Once your loss limit is reached, jilivo will prevent further wagering until the limit period resets. This is one of the most effective tools for keeping your gaming within a budget you can genuinely afford to lose.
jilivo's Filipino-speaking customer support team is available around the clock via live chat. If you are concerned about your gaming habits — or those of someone you know — our support agents are trained to listen without judgment and to connect you with the right resources and tools.
For most players, jilivo Casino is exactly what it's meant to be — a fun, exciting way to unwind after a long day in Manila, Cebu, Davao, or wherever you are in the Philippines. Slots, Dragon and Tiger, Bingo, fishing games — these are entertainment, and jilivo is proud to offer them in a safe, regulated environment.
But we also know that for a small number of players, gambling can stop being fun and start becoming a problem. Problem gambling doesn't always look dramatic — it can creep up gradually, and it can affect anyone regardless of income, age, or background. That's why jilivo takes responsible gaming seriously, not just as a regulatory requirement, but as a genuine commitment to the wellbeing of every player on our platform.
Ask yourself honestly: do any of the following sound familiar? If you answer "yes" to two or more, it may be time to use jilivo's responsible gaming tools or seek outside support.
One of the most important principles of responsible gaming is understanding what gambling is — and what it isn't. At jilivo, we want every player to approach gaming as a form of paid entertainment, similar to going to the cinema or a concert. You pay for the experience, and the outcome is uncertain by design.
Never gamble with money you cannot afford to lose. Never treat gambling as a way to earn income, pay bills, or solve financial problems. The house edge means that over time, the odds favor the platform — this is true of every licensed casino in the Philippines and worldwide. Play for fun, set a budget, and stick to it.
jilivo Casino is strictly for players aged 21 and above in accordance with Philippine gaming regulations. We verify every player's age during registration and KYC. If you share a device with younger family members, please use device-level parental controls and never share your jilivo login credentials with anyone. If you suspect a minor has accessed a jilivo account, contact our support team immediately.
Answer honestly. If you find yourself saying "yes" to several of these, consider using jilivo's responsible gaming tools or speaking to a counselor.
Log in to your jilivo account and navigate to Account Settings → Responsible Gaming to configure your personal limits.
Request a temporary account suspension of 24 hours to 30 days via Account Settings or by contacting live chat support.
Contact jilivo's 24/7 support team to activate self-exclusion for 6 months or permanently. All marketing will be suppressed immediately.
Our Filipino-speaking support team is available 24/7 via live chat. They are trained to assist with responsible gaming concerns confidentially.
jilivo Casino is built for entertainment. Set your limits, use our tools, and play the games you love — Dragon and Tiger, Bingo, Slots, and more — knowing that jilivo has your back. 21+ only. Gambling is addictive. Know when to stop.